Pre-Admission
- Referral is reviewed for admission criteria by the Clinical/Medical Director
- The onsite insurance specialist verify medical/psychiatric insurance benefits
Insurance
- Unlike other residential mental health facilities, we accept most insurances and handle the communication with the insurance company so that you don‚t have to.
- If insurance is denied, we work to create an appeal.
Week One at one of the Leading Residential Mental Health Facilities
- Assessment for self-harm related issues. Does the patient require safety precautions? Do they require a depression test for teens? Is the patient knowing or unknowingly in possession of contraband? Are skin checks required? etc.
- Complete health/physical examination including EKG, Height, Weight, Vitals, nutritional Screen, etc.
- Overview of complete medical history
- Orientation of patient to the milieu via Patient Handbook and staff.
- Complete psycho-social assessment
- Preliminary psychiatric diagnosis conducted by a mental health psychiatrist (necessary for third party payer)
- Utilization Review with managed care (Certification with possible physician to physician review)
- Establish accurate baseline of overall level of emotional and social functioning
- Contact prior caregivers, referral sources, and parents for additional data (i.e. prior testing, clinical impressions, etc.)
- Develop initial treatment plan
- Rapport building (i.e. establishing a relationship with the patient and the staff at residential mental health facilities )
- Define/establish roles and boundaries with the patient
- Establish/reinforce trust with family and the referral source through communication and contacting prior providers for additional data
- Weekly review/update with referral source.
Stabilization
ViewPoint Center offers safe facilities where our patients can stabilize and rebalance. While not every patient needs this step, for those who do, our Medical Team determines how well medications are working and the potential side effects of each medication separately. Once our patients are stabilized we can start the assessment and treatment process.
Read MoreDiagnosis
Nearly 75% of patients entering Viewpoint are misdiagnosed. Our diagnoses are focused on a full medication evaluation, diagnostic assessment, and then continual reassessment. Unlike other residential mental health facilities, comprehensive approach and team environment offers a clearer picture of how to help your child going forward.
Read MoreWeek Two, Three, and Four
- Core psychological test for teen mental health (psychiatric, neuro-psychological testing, chemical dependency, family system, and recreational/leisure assessment/evaluation)
- Educational tests/evaluations

- Medication evaluation – Potential changes with medications such as titrating medications, introducing or discontinuing medications. Phone call informing parents and requesting consent for proposed changes
- Determine need and extent of individualized care of the patient
- Develop master treatment plan
- Re-assess patient dynamics within the daily milieu and formal therapy encounters
- Re-assess diagnostic impression. Additional psychiatric and/or psychological testing may be indicated to arrive at a differential diagnosis. (i.e., dietetic evaluation, speech and language assessment, psycho-sexual risk assessment, PDD spectrum evaluation, etc.).
- Weekly review/update with referral source – preliminary testing is shared with referral sources
Wikidata – Your Little Professor
Week Five and Six
- Multi-Disciplinary Team contributes recommendations for the Integrated Multi-Disciplinary Report (MDR)
- Final medication adjustments
- Preliminary testing review with referral source and sent to potential programs
- Formulation of course of treatment by the Multi-Disciplinary Team
- MDR review with parents and referral sources
- Closure with RT
- Surveys: parent and patient













